As a general rule, be sure to be at the airport at least 2 hours before the departure for your scheduled domestic flights.
At the airport, keep your e-ticket and print out handy.
Familiarize yourself with all the new guidelines & procedures related to Covid-19 declaration, social distancing, luggage limitations, modes of digital payments.
STARTING POINT TO THE AIRPORT
♦ Register yourself on the Aarogya Setu app.
♦ Familiarize yourself with the new procedures relating to Covid-I9 declaration ,social distancing, luggage limitations, mode of digital payments.
♦ Avoid reaching at the last moment to the airport. Report two hours in prior to the departure of your flight airline.
♦ Ensure you do your web check-in and get the boarding pass. Generally boarding pass is getting automatically issued by the airline In case of any issue get in touch with the airline.
♦ Print the baggage tag and affix it on the bag at a prominent place. In case you are unable to take a print, write the PNR( Airline booking reference) and the name of the passenger on a piece of paper and paste it on the bag.
♦ In the initial stage the passenger can carry 1 hand baggage & 1 check-in baggage. Therefore carry minimum baggage as use of the trolley will be limited.
♦ During transit to airport, take all precautions to prevent the infection.
WHEN YOU ARRIVE AT THE AIRPORT
♦ Before getting inside airport terminal, ensure that you are wearing protective gear.
♦ Mask is compulsory throughout the journey.
♦ Walk towards the thermal screening facility near the entry gate.
♦ Get yourself checked for temperature. After that get the status of your health checked through the Aarogya Setu app or a self-declaration form (Children below 14 years of age will be exempted).
♦ Once screened, move to the CISF counter at the entry checkpoint. Display identity card, boarding pass e-boarding pass
♦ Proceed to baggage drop counter.
♦ At the baggage drop counter, display your PNR(Airline booking reference) and identification to the staff. After checking the baggage tag, the staff will accept it. An electronic slip will be sent via SMS to your registered Mobile.
♦ Complete check-in procedure and drop-off your baggage at least 60 minutes before departure.
SECURITY CHECK
♦ Arrangements are made at the airports to guide the passengers to walk through the pre-embarkation security screening.
♦ Security staff will practice ‘minimum touch’ concept to reduce physical contact with passengers.
♦ While waiting in the security hold area, maintain social distancing and sanitation protocols. Chairs marked ‘not for use’ should not be occupied.
♦ Before boarding, collect your safety kit (three- layered surgical mask, face shield and a sanitizer) near the boarding gate.
♦ Boarding for a flight will commence 60 minutes before departure and boarding gate will be closed 20 minutes before departure.
♦ Self-scan your boarding pass.
♦ Again show your ID card to the airline staff at the boarding gate.
AFTER BOARDING
♦ Maintain Hygiene & sanitation. Minimize the use of lavatory and avoid any nonessential movement.
♦ Limit face to face interaction. Only one companion is allowed for children and elderly.
♦ No meals will be serviced in the aircraft. Water bottle will be made available in the gallery area or on seats.
♦ You will not be permitted to consume any eatables inside the aircraft during the flight.
♦ No paper/magazine will be available in the aircraft.
♦ No on-board sale of any item.
♦ If you feel uncomfortable, fatigued or have cough, inform the crew staff.
FROM AIRPORT TO DESTINATION
♦ Follow the strict instructions and don’t rush to the exit gate.
♦ Social distance/sanitation should be maintained at the arrival gate.
♦ Wait near the baggage hold area till your luggage arrives.
♦ Transit passenger will not be allowed to come out of the transit area.
♦ Use the authorized taxi maintaining the prescribed hygiene protocols.
♦ Follow social distancing and hygiene while travelling back to your destination.
♦ Once you have arrived, adhere to health protocols as are prescribed by the destination state or UT.